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Customer Feedback

Year 2011


PAWS Creations welcomes your feedback and pictures.

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Dear Customers,

I would like to sincerely thank everyone who has taken the time to let me know how much they appreciate our efforts, via the below feedback or the phone calls I have received.  PAWS Creations treats each and every order like a gift we are making for someone special, an item they will use and enjoy having for many years to come.  Each order has a little part of us in it, our creative spirit, our hopes that when you receive your order you will start grinning as soon as you see the shipping box in anticipation of opening it.

From start to finish we really do try to touch your lives and bring you a little happiness, a smile, a grin, a lifting of your heart and invoke a feeling of contentment that you are very pleased with our efforts and well satisfied with your order.

When we started this journey (please see About Us) we never expected to receive back all that we have.  You have lifted our hearts and made us grin because you let us know how much you value and appreciate what we do through your feedback to us and when you recommend us to others.  It is so exciting for us when we get a call or order saying that so and so recommended you to us or they saw our stands at a friend’s house and just had to have one for their pet.

For this, we Thank You.

Sincerely, Betsie from PAWS Creations                          

From:   riograndeltarch@
To: PAWS Creations
Sent:   Friday, December 30, 2011 7:43 PM
Subject:   Feedback from Jennie Galvan

I ordered the small combination for my Shih- Tzu. I had waited for months deciding which one and finally ordered it for her birthday and Christmas.

The stand was more than I had expected. It was absolutely beautiful, a lot of attention taken to detail and done with a lot of care.
I believe folks need to hear when something is truly appreciated and ends up being more than the pictures can give it justice. It also came very well wrapped.
I have received a lot of compliments on it.

The one who truly thanks you is my little Shih-Tzu.It has made her life easier and she took to it very well!

Again, thank you so much for this beautiful drinking stand.
I didn't know where to send the feedback on your site,so sent it this way, and feel free to post.

Jennie Galvan
Texas

From:   Jackie Bardin
To: PAWS Creations
Sent:   Monday, October 31, 2011  11:05AM
Subject:   Photo for You!

Hi there Betsie!
Hope you are well up in the Carolinas! Is it cold there? Tampa has balmy and wet weather today; it is supposed to clear up later however!

I took a few pictures yesterday of “the girls” and I thought you might enjoy seeing this one! And guess what? They both favor only one – guess I could have saved some money! LOL!!  Of course, when one wears out I will still have the other one! J

Take care,
Jackie Bardin, ASID

From:   Stuart Friedman
To: PAWS Creations
Sent:   Wednesday, October 26, 2011  9:46PM
Subject:   Re:  PAWS Creations # 11094 Shipping Info

Thanks Betsie. Really nice. Like it very much.

Best,
Roberta

From:   Pamella Radwan
To: PAWS Creations
Sent:   Friday, August 12, 2011  1:25AM
Subject:   Water Stand

 Hello Betsie, 

I responded earlier, but for some reason, my email was never sent. 

We didn't receive any notification regarding the delivery, but my husband Greg went out to our local Post Office and was able to retrieve the package. The postal girl was telling him lots of weird things have been happening with package deliveries since our mail strike. Many people aren't receiving notices and some are despite being home, they're not ringing the doorbell to deliver. Very strange. 

But HUGE sigh of relief....it's here and our dogs LOVE it!!

I will tell you that as a glass artist, I can appreciate the craftsmanship and time it takes to create this stand. Thank you SO much for creating such a beautiful and functional item. I love that it's handmade and that you've signed it! The phrase at the top is sweet and as my husband Greg would say, it's made very well (but he'd say it in Polish!)

My favorite part is that the dogs no longer have wet faces and I don't have to clean a trail of water up off the floor!!!!

I'm attaching one poor quality photo but will send you more with my better camera. This is Bailey our Coton de Tulear who was a bit shy and unsure about this at first, but got the hang of it in no time!!!

Thank you again. 
Pamella

From:   Gail Bryce
To: PAWS Creations
Sent:   Friday, August 5, 2011  8:14PM
Subject:   Re:  PAWS Creations # 11072 Shipping Info

 Wow! Got my dinette so quickly and it is beautiful.
Thank you so much for your kindness.  I will try to get a photo of my 3 pooches having a meal when they get used to the new “diner”.

Gail Bryce

From:   Andria Westphal
To: PAWS Creations
Sent:   Friday, July 8, 2011  12:55AM
Subject:   Re:  PAWS Creations # 11059 Shipping Info

Hi Betsie,
My stand is great!  I'm so pleased with it!  Tell your husband good job and your decorating is excellent.  The dogs like it too, such a nice upgrade for us.  After we see the groomer I will attempt to get some photos of my furbies getting a drink.  When I have time if it's ok with you I will post a few photos on a Havanese forum I frequent. Under the topic of favorite things (Havanese Talk).  

Thank you! ~Andria

From:   irastoy@
To: PAWS Creations
Sent:   July 4, 2011  12:30PM
Subject:  

Dear Betsie,

This will be the third Pet Adjustable Water Stand I have purchased. I have two of the larger versions. I love them!!! 

I will be sure to send pictures.

Regards,
Linda Lilonsky 

From:   westphal4@
To: PAWS Creations
Sent:   June 30, 2011  1:43AM
Subject:   Re: PAWS Creations #  11059 Shipping Info

Thank you Betsie,  I'm so excited for it to arrive.  I will definitely take some pictures and send you some comments for your feedback page.  

Thanks again, Andria

From:   Gayla
To: PAWS Creations
Sent:   June 21, 2011  8:24PM
Subject:   Re: PAWS Creations #  11054 Shipping Info

Hi Betsie!

I finished the video for you, and the file is too large to email.  I think you will like it, it turned out cute and right at one minute long!

Gayla

*View Mini-Movie
*Video Note:  Gayla has used the drip bowl as a water bowl also for her fur-babies so they have the option of using either the bowl or the bottle to drink from.

From:  Gayla
To: PAWS Creations
Sent:   June 15, 2011 10:29PM
Subject:   Re: PAWS Creations #  11054 Shipping Info

Hi Betsie!

My mother-in-law is looking forward to receiving her dinette/bottle stand.  We bought Kaede's father for her.  He retired from his day job and moved to Ohio!  LOL!  He is already a very happy camper.  The breeder raises all her puppies like pets, they sleep in the bed, run the house, everything.  And even the puppies in show coats use the doggie door at will.  Her dogs have a really nice quality of life.  
 
I see by your address that you have completed your move!  How is that going?  Do you just love being closer to your kids/grandkids?

I am still planning to make a video of the puppies using their dinette, I have the footage and must make the time to sit down and edit it together.  Having two dogs really keeps me busy, but I love it. It is like having toddlers in the house all the time - except I can leave them at home alone on Saturday afternoons to go out to eat with my husband!

How are all your four footed babies doing these days?

Love,
Gayla

From:   Irene Eagling
To: PAWS Creations
Sent:   Sunday, June 12, 2011 6:32 PM
Subject:   Re: Website - Contact Us Inquiry:

Hi:  I was looking at your special items #45 and I like this stand very much.  Attached pictures of the terrorizes who it is for.

Thank You. 
Irene Eagling
960-4885 Mobile

From:   Jackie Bardin
To: PAWS Creations
Sent:   June 12, 2011  1:15PM
Subject:   Re: Website - Contact Us Inquiry:

Thanks Betsie!
I am sure you are so happy being home again!  And what a beautiful place to be!  I honestly get tired of the Florida life and I don’t enjoy the beach at all.  But the weather is great and I love the people here.  My husband would rather be back in Louisiana (our home town is Lafayette) but my business is here.  What can you do?

I decided to order the exact model we currently have.  The problem we are having is both dogs come in from a walk and want to drink at the same time!  Lily hogs it! LOL!

Good luck with your business up there and stay in touch!
~ Jackie

Jackie Bardin, ASID 
FABRICA - Florida West Coast

From:   Jackie Bardin
To: PAWS Creations
Sent:   Thursday, June 09, 2011 10:19 AM
Subject:   Website - Contact Us Inquiry:

Hi Betsie!
We purchased a water bottle stand for our Shih Tzu (Elle) a couple of years ago; I cannot find my receipt!  Which size stand did I purchase?  If you have the purchase date, I may be able to locate my receipt in my computer.  That’s the trouble, saving in a maze of files – LOL!

We have added another Shih Tzu (Lily) to our family and I want to add another stand exactly like the one we have.

BTW, we love the stand, it is versatile for traveling too – well, for our destination anyway.

Thanks so much!

Jackie Bardin, ASID 
FABRICA - Florida West Coast

From:   From: mrsherald@
To: PAWS Creations
Sent:   June 07, 2011 7:36PM
Subject:   New Order!

Hi Betsie!

Just a note to tell you that I ordered another bottle/feeding stand!  My mother in law got a shih tzu last week and I ordered it for her!  Here's a link to a video of her meeting her dog!  Because we love your products that much!

Gayla Herald

http://www.youtube.com/watch?v=73sWwPVPzlE

From:   Sara Ashikian
To: PAWS Creations
Sent:   May 16, 2011  9:13PM
Subject:   Pic of Ollie & His Toy Box

Hi Betsie,
    
     Here is a picture of my fur baby Oliver Mortimer Murray, with his fabulous toy box that he loves .

Thank you,
Sara and Ollie

From:   Sara Ashikian
To: PAWS Creations
Sent:   May 19, 2011  12:47PM
Subject:   Pic of Ollie & His Toy Box

Hi Betsie,

   PS:  I posted the picture on my pet insurance Facebook wall. Embrace Pet Ins. You might get some orders.

 

From:   Rita
To: PAWS Creations
Sent:   May 07, 2011  7:02PM
Subject:   Re: PAWS Creations #  11031 Shipping Info

Dear Betsie,
I just received the darling dog bowl dinner/stand and it is perfect!!! Thank you for your great communication and service amidst all the moving you had to deal with!! I hope the moving went smoothly and that you are settled in your new home!!! Let me know how you are doing from time to time!!!
Thanks again!!! Wishing you well and much happiness!!

Sincerely,
Rita Giacomo

From:   Sara Ashikian
To: PAWS Creations
Sent:   April 30, 2011  9:23AM
Subject:   Toy Box

Hey Betsie,
    I just received Ollies' toy box and it is BEAUTIFUL!!!!!  I will take a pic with Ollie and box and send it to you.
   Have a Blessed Day,
Sara & Ollie =)

From:   Rita
To: PAWS Creations
Sent:   March 8, 2011  7:51PM
Subject:   Re: PAWS Creations #  11018 Shipping Info

HI  BETSIE,
I JUST RECIEVED THE ADORABLE WATER / BOWL STAND AND I ABSOLUTELY LOVE, LOVE, LOVE IT!!!!!!!! IT IS PERFECT!!!!  
I AM GOING TO ORDER ANOTHER ONE FOR ABBEY. THIS ONE I JUST GOT TODAY I WILL PUT IN HER BIG PEN IN THE BASEMENT AND GET A DOUBLE DOG DISH WITH ONE WATER BOTTLE FOR HER UPSTAIRS. 
DID YOU MAKE THE DESIGN FOR THESE AWESOME FEEDERS?  THIS TOPS ANYTHING I HAVE EVER SEEN!!!! WHAT A GREAT, PRACTICAL AND PRETTY IDEA!!!! I WILL PASS THE WORD TO ALL MY FRIENDS THAT HAVE PETS!! I HAVE A PERFECT PICTURE I PRINTED UP TO SHOW WHAT MINE LOOKS LIKE.
THANK YOU SOOOOOO MUCH!!!!
ONE VERY HAPPY CUSTOMER!!!!

RITA GIACOMO

From:   Rita
To: PAWS Creations
Sent:   March 3, 2011  8:42PM
Subject:   Website-Contact Us Inquiry

Hi,

I just ordered a water stand for my Norwich Terrier.  I was so impressed with the stand that my dear friend, Ines Risner just ordered from you.  It was a double water bottle stand for her 2 Yorkies.  It is awesome looking.  What a great idea for us picky Mom’s for the little ones!!

I order the MB25-64PFH.  I picked it because of the colors and the design!!  It looks so pretty and it will be perfect for my little girl, Abbey.

Just wanted to say that my friend Ines is really please with her awesome stand!!!

Thank you.
Rita Giacomo

From:   Claudia Behr
To: PAWS Creations
Sent:   January 02, 2011  9:42AM
Subject:   Re:  My drinker

Betsie, I came home Thursday to your box at my door!  I'd say that's a postal record. Panda was sure at first that it was an instrument created to torture her but with some coaxing and yogurt, she was licking in short time. Cadbury, like herself, began licking immediately. What a WONDERFUL invention!

Pictures to follow.

Claudia

Claudia Behr, LCSW

View Mini-Movie

Year 2011


 

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