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Customer Feedback

Year 2005-2009


PAWS Creations welcomes your feedback and pictures.

Please click here to submit your Feedback.

Dear Customers,

I would like to sincerely thank everyone who has taken the time to let me know how much they appreciate our efforts, via the below feedback or the phone calls I have received.  PAWS Creations treats each and every order like a gift we are making for someone special, an item they will use and enjoy having for many years to come.  Each order has a little part of us in it, our creative spirit, our hopes that when you receive your order you will start grinning as soon as you see the shipping box in anticipation of opening it.

From start to finish we really do try to touch your lives and bring you a little happiness, a smile, a grin, a lifting of your heart and invoke a feeling of contentment that you are very pleased with our efforts and well satisfied with your order.

When we started this journey (please see About Us) we never expected to receive back all that we have.  You have lifted our hearts and made us grin because you let us know how much you value and appreciate what we do through your feedback to us and when you recommend us to others.  It is so exciting for us when we get a call or order saying that so and so recommended you to us or they saw our stands at a friend’s house and just had to have one for their pet.

For this, we Thank You.

Sincerely, Betsie from PAWS Creations                          

From:  Jennifer Ross
To: PAWS Creations
Sent:  Monday, December 14, 2009 7:20 AM
Subject:  Another order

Betsie,

Thank you so much for the fabulous water stand.  It is attractive and incredibly useful!  Winnie loves it and I love it, too!  I’m attaching a few photos.

I’d like another one, and I’m kicking myself for not emailing you sooner because I need it by Christmas shipped directly to Utah (shipping tends to take several days longer to our home there, even via UPS or Fedex), especially with the holidays approaching.  Is this a possibility?  I don’t mean to put pressure on you, since it’s my fault I didn’t contact you sooner, but we’re taking Winnie for the week between Christmas and New Years and she needs her water stand.  Even if you can’t guarantee the delivery date, I’d still like one shipped out there, because it’s where our family vacation home is and she’ll be coming with us when we go there from now on.

We’d like another of the same, a Modified Pet Adjustable Water Stand (with the enclosed drip tray), with a green trim this time, if possible.  The same size with the painted design and cutout heart as last time.   

Winnie can’t imagine a day without her beautiful water stand!

Thank you,

Jennifer Ross

From:  Yeager,Anita
To: PAWS Creations
Sent:   Wednesday, November 25, 2009 12:16 PM
Subject:   Website - Contact Us Inquiry:

Betsie, I received the 25” watering station and the gourmet feeding/watering station and I love them both—exactly the right height for my Havana Silk Dogs. My friend and co-breeder Elinor Horner asked for your website again, so hopefully she will order from you for her Silks also. You guys really do a great job and the stands just look like a nice piece of furniture in the room rather than something industrial. Thanks again! Anita Yeager


From:  Yeager,Anita
To: PAWS Creations
Sent:   Wednesday, November 18, 2009 11:43 AM
Subject:   Website - Contact Us Inquiry:

Betsie, Our Havana Silk Dog Fanciers Google group was just having a discussion about staining around the mouth, so I sent your website out to everyone in our group suggesting that they switch to water bottles instead of water bowls.  You guys do such a nice job of making these holders and they are so cute and blend with the furniture, ie not industrial looking at all. I can’t wait for my second order!

Anita Yeager


From:  Yeager,Anita
To: PAWS Creations
Sent:   Thursday, November 12, 2009 7:53 AM
Subject:  Website - Contact Us Inquiry:

I just received my Paws Creations Water Station and simply love it. As finances permit, I plan to order at least two more—they are perfect for my Havana Silk Dogs to keep their hair dry. I have been using crates to attach the water bottle to, which is unsightly in the house—your cute little stands are much more attractive! Thanks for being so creative. Anita Yeager

From: Jackie Bardin
To: PAWS Creations
Sent: Tuesday, October 20, 2009 7:00 PM
Subject: RE: PAWS Creations #  S9090 Shipping Info

Oh Betsie!
It came!  So very cute!!  Love the box too; I don’t think I can toss it….LOL!!
I love the fact that it is adjustable; you are so clever!

I’ll be sure to send photos with our new girl when she comes home!

Oh, I gave your name to a friend of mine who owns Pawsitively Posh Pooch in St. Pete;
www.pawsitivelyposhpooch.com
Maybe she can sell in her shop!
Later,
Jackie Bardin, ASID
FABRICA - Florida West Coast
1-800-854-0357 ext. 2524
Cell: 813-494-7872

Annie happy to be at the farm

From:  Jennifer
To: PAWS Creations
Sent:   Tuesday, September 22, 2009 11:22 AM
Subject: Re: stand arrived!!

Hi Betsie,

The pups just love the new stands, they got used to this one even faster since they already use the other one I got from you.
Tiffany was so excited while I was taking it out of the box that she was trying to lick the empty bottle since I had put it on the new stand to see how it looked :-) once I rinsed the bottle and filled it up she was waiting to be the first to try it out. I love the stained look, it fits in perfectly with the room decor!

I am glad you liked the photos, I think the one of Andy drinking is cute since his little tongue shows on the photo. Muffin is feeling a lot better although we were at the vet in the morning so he is not as happy as he usually is but his UTI is gone and he is feeling a lot better.

I hope all is well for you and your furkids too.

Thank you again for everything, I will be sure to let my friends know about your beautiful stands.

Take care, Jennifer from Italy


From: Jennifer
To: PAWS Creations
Sent: Monday, September 21, 2009 5:45 AM
Subject: stand arrived!!

Hi Betsie,

The stand arrived safely this morning, it is just as BEAUTIFUL as the first! The furkids have started using it already:) Here are a couple of pictures.
Thank you again very much for everything!
kind regards

Jennifer from Italy


From:   Jennifer
To: PAWS Creations
Sent:   Friday, August 28, 2009 8:23 AM
Subject:   Package arrived!

Dear Betsie,

The package arrived safely today, you packed it very well...the stand is just GORGEOUS! It is so sturdy and just perfect in every way! The nozzle on the bottles is so much bigger than the ones I used so the furkids started using it RIGHT away! Thank you very much also for the extra bowl, I had thought about not having an extra one after you had already shipped!

Here are a couple of pictures of the furkids with their stand and one of Tiffany drinking.
Thanks again and your products are really the best, I have never used a stand as sturdy and well built and the graphics are just beautiful! The feet under the stand are great too!

Thanks again!
kind regards,
Jennifer from Italy

From:   Carol Pagett
To: PAWS Creations
Sent:   Monday, August 17, 2009 9:19 AM
Subject:   Pictures for You

I know you are in the Carolina's. So I will try to call you there. Your husband gave me your phone number there. Thanks so much. My visitors love the toy box/pet beds and the waterers as much as I do.
Carol

From: Cherie Baker
To: PAWS Creations
Sent: Thursday, June 18, 2009 6:28 PM
Subject: Website - Contact Us Inquiry:

Hi Betsie,

I wanted to let you know that I love the water bottle stand I bought from you.  Lily took right to it.  It's been so nice not to have a wet floor and to have her face nice and dry.  Thank you for your quality product.

Cherie Baker


From: Cherie Baker
To: PAWS Creations
Sent: Thursday, May 28, 2009 7:01 PM
Subject: RE: Website - Contact Us Inquiry:

Thanks ! 

I just posted on YorkieTalk.com that I bought one of your stands as I had started a thread about which company I should buy from.

Cherie

From: jariera@
To: PAWS Creations
Sent: Thursday, May 28, 2009 9:15 AM
Subject: Re: PAWS Creations #  S9053 Shipping Info

I received my stand yesterday, and it's absolutely beautiful!  My Maltese took to it right away, although my Yorkie, the timid one, is still taking its measure but I have no doubt that he will soon come around.  Both my fur-babies are rather camera-shy, so I doubt that I'll be able to send you a picture.

Thanks so much for this lovely and practical addition to our home!

Jill

From: Stanley Kovak
To: PAWS Creations
Sent: Thursday, May 14, 2009 3:34 PM
Subject: Re: PAWS Creations #  S9050 Shipping Info

Just received it and will take a picture of it with our dogs.  I haven’t even opened it yet, but I will tonight.   We love our first one.

Thanks,
Stan Kovak

From: Bob Roundtree
To: PAWS Creations
Sent: Tuesday, May 05, 2009 8:43 PM
Subject: Re: PAWS Creations #S9048 Shipping Info

Betsie, the small pet gourmet stand came today. It is delightful. The craftsmanship is superb. It is actually much nicer than I anticipated. Riley took to it immediately. It is so nice not to have a water mess after he drinks. Here are a few pics of him enjoying his water bottle.

Bob

From: Cathleen Balman
To: PAWS Creations
Sent: Sunday, April 12, 2009 12:45 PM
Subject: RE: PAWS Creations Shipping Information

Thanks so much for your reply – I will look forward to shipment confirmation. Our guy is a 1½ year old Shih-Tzu/Poodle mix – Shi-poo? – and he also drags toys out of toy box and places them all over the house. He’s messier than my 6 and 8 year old!
Cathleen


From: Cathleen Balman
To: PAWS Creations
Sent: Saturday, April 11, 2009 1:25 PM
Subject: Website - Contact Us Inquiry:

Hello!
I am so excited to get my pet stand – our little guy has graduated from being crated and now rules the house even when we are not here – however, we couldn’t find anyway to have the water bottle that he was used to in his crate stand free in the house. Your product looks so great that we ordered the gourmet stand with the food bowl.
Cathleen Balman

From: Mandi Spears
To: PAWS Creations
Sent: Sunday, April 05, 2009 9:51 PM
Subject: Re: Website - Contact Us Inquiry:

Hi Betsie! We just got home from our spring break and were so excited to see the toy box which arrived while we were gone. We all love it so much...especially Sofie! Thank you so much for the added details; it's perfect!

Mandi

From: Lynn Hightower
To: betsie@pawscreations.com
Sent: Thursday, April 02, 2009 12:48 PM
Subject: RE: PAWS Creations #  S9029 Shipping Info

Betsie, just wanted you to know I received my stand.  As always, I am very pleased with the quality and beauty of it.  Thank you!!!

Purrs,
Lynn Hightower
MysticKatz Persians
www.mystickatzpersians.com


From: Lynn Hightower
To: betsie@pawscreations.com
Sent: Sunday, March 22, 2009 1:07 PM
Subject: RE: PAWS Creations #  S9029 Shipping Info

Betsie, yes this is correct.  I am so excited that you came up with yet another modification to this wonderful stand.  Cannot wait to get it.  Thank you!!

Purrs,
Lynn Hightower
MysticKatz Persians
www.mystickatzpersians.com


From: Lynn Hightower
To: betsie@pawscreations.com
Sent: Thursday, November 06, 2008 3:17 PM        
Subject: Water Stand

Just received my new water stand today.  I love it!!  Great artwork too!!
 
Thank you!!!

Purrs,
Lynn Hightower
MysticKatz Persians
www.mystickatzpersians.com


From: Lynn Hightower
To: betsie@pawscreations.com
Sent: Thursday, October 30, 2008 3:25 PM         
Subject: Water Stand

Betsie:
 
Received your water stand today.  My cats loved it, went right for it immediately.  I would like to order your modified stand.  I love the modification you made on it and think it would work perfectly for my cattery. 
 
Thank you. 

Purrs,
Lynn Hightower
MysticKatz Persians
www.mystickatzpersians.com


From: Lynn Hightower
To: betsie@pawscreations.com
Sent: Tuesday, October 28, 2008 10:27 PM
Subject: RE: PAWS Creations ~ Modified PAWS

Betsie:
 
I love it!!  I will be ordering this one in a few weeks. 
 
Nice talking to you today!!

Purrs,
Lynn Hightower
MysticKatz Persians
www.mystickatzpersians.com

From: Kelly Nelson@
To: PAWS Creations
Sent: Wednesday, March 04, 2009 4:54 PM
Subject: Re: PAWS Creations # S9017 Shipping Info

Here's a photo of my 8 month old baby locked up with the stand outside his fence.  The 6 year old uses it now.  I'll get one for the puppy soon. 

Kelly


From: Kelly Nelson @
To: PAWS Creations
Sent: Tuesday, March 03, 2009 12:54 PM
Subject: Re: PAWS Creations # S9017 Shipping Info

Hi, received my stand.  It's wonderfully sturdy and easy to use.  My dogs have been eating out of the bowl but not yet drinking out of the bottle (they drink out of other bottles around the house, so the concept is not new, just the location and smell).  I will probably order another one for the second dog when they start using this one.  Good work!  Thanks
Kelly

From: Linda Bowling
To: PAWS Creations
Sent: Sunday, February 08, 2009 8:36 PM
Subject:  Check out my Facebook profile

Hi Paws,

I set up a Facebook profile where I can post my pictures, videos and events and I want to add you as a friend so you can see it. First, you need to join Facebook! Once you join, you can also create your own profile.

Thanks,
Linda


From: Linda Bowling
To: PAWS Creations
Sent: Sunday, February 1, 2009 11:37 AM
Subject: Re: Website - Contact Us Inquiry

Hello, I just had to write and tell you I got her package yesterday. All I could say was OMG OMG.I was not expecting it to be that pretty, or made that good. And it is thicker and sturdier than I thought. It is so pretty I just can't stop looking at it. The whole time it was on its way I kept thinking that maybe I should have got the blue one or maybe I should have got the bigger one that raised both the food and water dish, (which that is the one I saved in my favorites for months planning to get) then I changed my mind when you told me the right one for a Shih-Tzu. But when I opened it up I was shocked at how beautiful it was and so well built. Now she is a high class pup. I just want to tell you that I hope you have the best business on the web and I hope you make a killing selling these. Every pet owner should have one. Thank you so very much for helping me pick the right one for her. I just can't get over the beauty. You are truly wonderful.

God Bless You and your business.
Linda Bowling 

From: Traci
To: PAWS Creations
Sent: Saturday, November 29, 2008 1:49 AM
Subject: Website - Contact Us Inquiry:  Thank You!

Dear Betsie,

Happy belated Thanksgiving!  Just wanted to drop you a line and let you know that I received the water and food stand today.  Wow, it is just lovely and, what is more impressive is the detailed instructions and maintenance guide that you included.  I haven't seen that kind of detailed service before.

We have four Shih Tzu's and our newest addition came to us via adoption, at five years old. She will drink out of a bowl, but prefers the bottle.  We don't like to keep crates around, so your stands are a welcome addition.  All four dogs ate out of our new stand tonight and Aisha, our bottle girl, enjoyed a drink almost immediately. 

Thanks for filling our need so beautifully!

Traci Robinson
Texas

From: bethmill@
To: PAWS Creations
Sent: Thursday, November 20, 2008 8:07 PM
Subject: Re: PAWS Creations #S875 Shipping Info

Hi Betsie,

Thank you so much for your email.  I was so excited to find your product on the web, and it is probably the most needed item I have ordered online in a year. My 19 year old cat has decided that is fun to splash his paws in his water bowl, and has really made a mess of my floors in the loft/condo I bought about a year and a half ago.  I cannot wait to get your pet adjustable water stand for him.  I am likely going to be ordering another one for my puppy too.... one question for you: I have a 5 month old Lhasa Apso and was looking at your joint water and food stand.  Can you tell me how wide the bowl is (in inches)? Lhasas have wide faces and I wanted to know if it would be comfortable for him to eat his food.

Many thanks, Beth 

From: Tim & Kim Dube
To: PAWS Creations
Sent: Tuesday, November 18, 2008 8:59 PM
Subject:  2 great iPhotos

Dear Betsie,

I receive my order from you last week and wanted to tell you how pleased I am.  What a well made holder!!!  I love it!!  I have told a co-worker about it as she is looking for a holder and hopefully will order one as well.  Here are a couple of pictures.  Thanks for a wonderful product.  It's a pleasure to spend money and get more than what you pay for.

Sincerely,
Kim Dube

From: Elaine Lucas-Clark
To: PAWS Creations
Sent: Friday, October 17, 2008 8:44 PM
Subject:  RE: PAWS Creations #S869 Shipping Info

Betsy,

I just can’t say enough how much I just LOVE the stand for my baby’s water!

We just moved about 5 months ago on a forced job change and our home got hit by Hurricane Ike, we haven’t quite settle in yet……I do have a lot of pictures of me and my baby, but my husband has to download them from the zip file he put pictures on, and then I’ll send a picture of both of us….in the meantime, I have a picture of my baby on my laptop that I’m going to attach to this e-mail.

Again, I LOVE, LOVE, LOVE the stand….it’s so impressive, more than I expected….the pictures on the website don’t do it justice.

Thank you sooooooooooooooooooooooooooooooooooo much!  ……………. Elaine

Oh, I remember one that has the both of us!  I’ll attach it also.

From: ROGER LANE
To: PAWS Creations
Sent: Sunday, September 07, 2008 11:16 PM
Subject:  Our New Small Pet Gourmet Stand

We recently received our pet stand and we couldn't be happier.  The workmanship and the attention to detail is very impressive.  We are currently waiting for our new puppy from Jean Divine of Divine Shih Tzu, in Issaquah, WA.  Our puppy, Louie was born July 12th, We are sure he will enjoy his food stand for many years to come.
 
Sincerely,
 
Patricia Lane
(Louie's Mom)

From: Tom Werth
To: PAWS Creations
Sent: Monday, September 01, 2008 8:04 PM
Subject: Molly enjoying her new water stand
Betsie:
I was hoping to get a more frontal picture of Molly enjoying her new bottle stand, but this is about the best I could do, and still show the stand. While it doesn't show on these pictures, we actually have wall paper in the kitchen area that has the same colors you've used on the stand.
Again, can’t tell you how pleased we are with the water stand. Keep up the good work.
Tom and Audrey Werth
P.S. If there is a particular exposure you'd like to have, I'd be happy to shoot some more pictures.


From: Tom Werth
To: PAWS Creations
Sent: Sunday, August 31, 2008 4:43 PM
Subject: RE: PAWS Creations #S855 Shipment

Betsie:

Just to let you know that our bottle stand arrived yesterday morning as expected.  It is BEAUTIFUL!!  Your hand painting of the stand and the quality is beyond what we expected.  I would certainly recommend such a purchase from you to anybody who wants not only a very functional water device for their dog, but who wants a conversation piece for their home. 

We have taken some pictures of Molly drinking, but haven’t gotten the pose I’d like.  I’ve turned the spout to the side now so I can catch her drinking and not only get her face, but a fuller shot of the stand.  The nozzle is larger than the one Molly was used to, but she’s had not trouble adjusting.  I’ll be sending you pictures as soon as I get the ones I want.

Thank you again for your prompt service, and beautiful stand.  It is well worth the money.

Tom and Audrey Werth

From: mbarbeedahl1@
To: PAWS Creations
Sent: Tuesday, April 29, 2008 4:23 PM
Subject: Re: PAWS Creations S/O# S822

Sorry that this email is late.  I am very pleased with the gourmet stand and Aslan and Mulan took to it immediately.  It makes it so much easier to refill, rather than having to fight the metal holders.  Thank you again.  I hope that you are doing well.

Monica

From: Lynn Nieto
To: PAWS Creations
Sent: Thursday, April 10, 2008 11:12 PM
Subject: RE: PAWS Creations S/O# S832

Thanks Betsie
I have received it and LOVE it!!  Actually another person at the same dog show brought one from you for me too. Grin.  They are beautiful.  I love them. 
I have no idea what the cost is on one but would like to know if you would be interested in donating one to our Health Clinic that we hold here every year.    We hold an auction to raise money for health testing and research.  This year it is June 14th.  We have hundreds of people that come and I know these would be a great hit.  If you have any interest let me know, if not I understand, just thought I would ask.
Sincerely
Lynn Nieto

From: Elena Juliano
To: PAWS Creations
Sent: Friday, March 28, 2008 12:34 PM
Subject: RE: PAWS Creations S/O# 820

Betsie,
 
I received both water bottle stands in the mail yesterday. WOW! They are gorgeous!! Best of luck getting them patented! You will be very successful (and very busy) once they hit stores! :o)
 
I will definitly keep you in mind if I need anymore in the future and for a reference!
 
Thanks again! I LOVE THEM!!!!
 
Elena :o)

From: Scott H.
To: PAWS Creations
Sent: Thursday, November 29, 2007 12:34 PM
Subject: RE: PAWS Creations

Hello Betsie,

I received my order today and all I can say is wow.  Very nice product, great craftsmanship.
Now time to train the two cats…

Best regards,
Scott and Laurie H.
Ontario, Canada


From: Scott H.
To: PAWS Creations
Sent: Friday, November 30, 2007 2:34 PM
Subject: RE: PAWS Creations

Hello Betsie,

Good news, they are using the water bottle.  That was easy!
Much success in your business.

Scott H.
Ontario, Canada

From:   Irena
To: PAWS Creations
Sent:   October 2007

From: Soula@
To: PAWS Creations
Sent: Thursday, October 4, 2007 8:44 PM
Subject: RE: PAWS Creations

Betsie,

Thank you! I’m so glad that you make these water stands. It’s a great idea and a much needed product!! We look forward to using it and so does are doggy!

Thanks again ~ Soula
Bloomington, IN

From: ChristineH@
To: PAWS Creations
Sent: Wednesday, August 8, 2007 11:44 AM
Subject: RE: PAWS Creations

Hi Betsie,

Yes, we are thrilled with our beautiful art piece (water holder.) You can rest now, knowing that we truly think it's perfect!

Thanks again,

Christine H.
San Diego, CA

From:   Bonnie / Hurricane Cat Club Secretary
To: PAWS Creations
Sent:   May 2007

From: BarbaraS
To: PAWS Creations
Sent: Wednesday, February 21, 2007 9:04 PM
Subject: Water Stand From Paws Creations

Dear Betsie,

Your water stand is so beautiful! The workmanship is outstanding and I love your special paw flower painting - too pretty to be in the kitchen. It has really saved me a lot of time -- no more mopping the floor all the time from water dribbles. I have two Shih Tzu's and the little girl, Sophie constantly had sopping wet ears and face because she would put her entire face in her water bowl. Thanks to your wonderful system she has a dry face and I have a drier kitchen floor!

Thank you again for your beautiful product and outstanding service,

Barbara S.
Wasilla, Alaska

P.S. Could you send some business cards so I can give them out to my friends

From: SandyEdwardL
To: PAWS Creations
Sent: Wednesday, December 13, 2006 9:24 AM
Subject: PAWS Creations Stand

Dear Betsie,

We received the gourmet stand today and I must say, we are very impressed with it! The workmanship is excellent and it is so attractive! I have several friends who have pets, so will show it to them. Our puppy learned to drink from the bottle right away; the breeder who we got her from (Jean Divine), has one that our puppy used. Our puppy, Ginger, is a Shih Tzu and is absolutely adorable. She will use this wonderful feeding station for the rest of her life.
Thank you!

Sandy and Edward L.
Mukilteo, WA

From:  Judy
To: PAWS Creations
Sent: Friday, October 6, 2006 11:04 AM
Subject: PAWS Creations Water Stands

Hi Betsie.

I received the water stands yesterday. They are beautiful! I set them up and the dogs wanted to lick the drip bowls at first. It didn't take too long for them to figure out that the true water source is in the tip of the bottle. This morning, the Aussie Cattle Dog was drinking out of the smaller stand at the same time the smaller dog was using it. Too funny.

The workmanship on the stands is wonderful. Thanks again for getting them out so soon.

Best Regards,
Judy S.
Brandon, FL

From:   Jacquie
To: PAWS Creations
Sent:   February 14, 2006

From:   DeniMay
To: PAWS Creations
Sent:   November 16, 2005

From:  
To: PAWS Creations
Sent:   October 23, 2005

From:  
To: PAWS Creations
Sent:   July 20, 2005

From:   Cindi B
To: PAWS Creations
Sent:   June 2005

Year 2005-2009


 

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